Privacy Policy

Oscar (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what information we collect, how we use it, and your rights in relation to it.

Information we collect

When you book a session, purchase a report, or contact us, we may collect the following:

• Name and email address
• Phone number (if provided)
• Date of birth, time of birth, and place of birth (for numerological and astrological analysis)
• Reading focus, topics of interest, and session notes you choose to share
• Payment information (processed by Stripe — we do not store card details)

How your information is used

Your information is used solely to:

• Facilitate your booking, session, or report delivery
• Conduct numerological, astrological, or intuitive analysis as part of your service
• Send booking confirmations and relevant service communications
• Process and verify payment

We do not use your information for marketing without your explicit consent.

How your information is stored

Your personal information is stored securely using the following services:

• Supabase — a cloud database platform (servers located in Sydney, Australia via AWS ap-southeast-2). Booking records, intake data, and session information are stored here.
• Stripe — payment processing. Card details are handled exclusively by Stripe and are never stored by us. Stripe’s privacy policy is available at stripe.com/privacy.

All data is transmitted over encrypted connections (TLS). Access to stored data is restricted to authorised personnel only.

Who has access

Your personal information is accessible only to Oscar for the purpose of delivering your service. We do not sell, rent, or share your information with third parties, except where required by law or with your explicit consent.

Third-party services used (Supabase and Stripe) operate under their own privacy policies and are bound by data processing agreements consistent with applicable privacy law.

Retention period

We retain your personal information for as long as is necessary to deliver the service and meet any legal obligations. Booking and payment records are retained for a minimum of seven years in accordance with Australian tax law. You may request earlier deletion of information not required for legal compliance.

Your rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate, incomplete, or out-of-date information
• Request deletion of your personal information, subject to legal retention obligations
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe your privacy rights have been breached

Sessions and recordings

Sessions are not recorded by default. If you request a recording of your session, you will be informed of how it is stored and for how long before any recording is made.

Contact

For any privacy-related enquiries, requests, or complaints, please contact us at vertes369@gmail.com. We will respond within 30 days.

Governing law

This policy is governed by the laws of New South Wales, Australia, and the Commonwealth Privacy Act 1988 (Cth).